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It is always so amazing to see/experience honest real genuine caring customer service!!!!

Leeanna Maguire

I lost all fuel pressure on I5 exit 95 at 8pm on a Saturday night. I called AAA and they couldn’t get service out to me and told me I had to find my own tow truck and that I would have to find a cab (which would have been $100) bc no tow company can transport 3 people. I called a few and Patriot was the first, they didn’t answer at first, and neither did the second company I called… I am so tired and frustrated, had been driving all day and just wanted to get home… By the time I rang third, just 3 minutes after missing my call, the manager/ owner of Patriot called me back… When I said hello he must have heard my frustration bc he was very concerned above all else that I was safe and in a safe position… Then he not only got a truck to us in 18 MINUTES!!!!! He also made sure that they brought a truck that could transport all three of us, even though my car did not require the equipment load that this tow truck possessed, they still sent it just to make sure I didn’t have to spend another $100 on a cab. The driver was very nice… He helped us find our keys I lost (it was a long day) and them helped us get our jeep into the parking spot: both gentlemen calmed my nerves immediately, it is always so amazing to see/experience honest real genuine caring customer service!!!! Thank you Patriot!!!! And I think with your logo you could pull off Seahawks shirts, without it being confusing with the Patriot part.